Cohort Analysis Examples from Lean Startups

We're looking for someone who can run Mixpanel and generate Cohort Analysis for 2 of our start-ups.  There seems to be a lack of examples or people who do this.  Just found one in Lithuania and posting for his reference. 

Here's the Lean Startup example, would love to know where we can find others - if you have one please post a pic in the comments below.  May put ours up once generated.

24b27-leanstartupcohortanalysisexample.jpg

what problem do I have in my product development process?

Each year or so we find a common challenge seems to stand out that companies pursuing lean are wrestling with to drive their performance.  It continues for a time period as the general aspect to be solved for several companies in the lean community, immersed in it’s learning, and sharing our progress across industries to learn from each other.

Executing through this ‘theme’ as it unfolds maintains our evolution with business practices as they evolve;

(and further away from the outdated MBA/conventional practices most gravitate to,
who hope to gain a different competitive advantage by using the same thinking as everyone else.
Conventional companies following this “1950's thinking” experience a predictable cyclical decline years later (or sooner), and all wrestle with ‘cost cutting’ practices they pursue which don't address the core problem they have).

Around 8 years ago we found it was senior managements requirement to lead their lean growth strategy.                                                                        

Then 3P.   
In the last few years it was lean product & process development to drive revenue -  we focused on establishing cadence doubling new product introductions with our companies.

This year it seems to be

"what problem do I have in my product development process?"

(whatever that may be, some realizing for the 1st time what they did actually was a process - however they cobbled it together);

and now further upstream "what is the problem I need to solve in sales?"

Initiating Service Excellence practices in the Canadian Federal Government

6c7ad-canadafederalgovernment.jpg

Sent an email to Mr Kent Hehr regarding an ever increasing number of government bodies applying continuous improvement principles to achieve excellence in governance:

In Canada, Saskatchewan has made tremendous progress at the provincial level, however there seems to be a lack at the federal level.  US examples (below) are more plentiful.

If it is driven from leadership by those already in the government, no consultants or hiring is needed.  The most effective route would be for the Prime Minister to lead, similar to how Saskatchewan has made so much progress from having a Premier lead.  In lieu of this, perhaps we can make an impact through your office.

Perhaps providing a few examples of how higher levels of constituency service are being provided at lower costs would be of interest:

Attached is the United States Environment Protection Agency report which you may find insightful.  Let me know if you want to get in contact with anyone there.

Provincial Government, Saskatchewan

http://thinklean.gov.sk.ca/toplinks/faqs

FAQs - ThinkLean

thinklean.gov.sk.ca

What is Lean? Lean is a business technique used to improve the way we work. The Lean approach identifies and eliminates unnecessary steps, streamlines processes and ...

New Zealand, Rotorua District Council

http://www.leanblog.org/2012/10/guest-post-lean-for-local-government-pursuing-service-excellence

Guest Post: Lean for Local Government - Pursuing Service ...

www.leanblog.org

Mark’s note: Thanks to all of the wonderful guest bloggers who contributed to this space over the past two weeks. Today’s post is by Richard Steel, the COO of ...

City of Melbourne, Australia

http://planet-lean.com/bringing-lean-principles-to-australian-cities-and-healthcare

Bringing lean principles to Australian cities and healthcare

planet-lean.com

Becoming a lean pioneer: the story of Denise Bennett and how she brought lean management to Australian healthcare.

The US is more forward thinking in several locations:

Washington State - driving the operations of state government through lean thinking

see pdf

http://www.results.wa.gov/what-we-do/lean-washington

Lean in Washington | Results Washington

www.results.wa.gov

Our approach. Results Washington calls on state agencies to apply Lean thinking and tools, report regularly on their progress on the Governor’s five goals and be ...

State of Iowa

https://dom.iowa.gov/sites/default/files/documents/2015/08/iowa_lean_final_3.pdf

https://dom.iowa.gov/lean-resources

Lean Resources | Iowa Department of Management

dom.iowa.gov

Lean Facilitators. The State of Iowa is building internal capacity to implement lean methodologies across State agencies. Learn more about the Lean Facilitator ...

Lean in Government: The State of Iowa

dom.iowa.gov

lean.org Lean Enterprise Institute 1 Lean Thinking in Government: The State of Iowa Government agencies throughout Iowa are applying the kaizen event methodology and

State of Minnesota

https://mn.gov/admin/continuous-improvement

Minnesota Office of Continuous Improvement / Minnesota ...

mn.gov

Welcome to the Minnesota Office of Continuous Improvement. Our mission is to improve organizational performance and results in Minnesota government. We do this by ...

United States Environmental Protection Agency

https://www.epa.gov/lean

Lean Practices @ EPA | US EPA

www.epa.gov

Are you creating something new or doing a major revision? Check out how Lean Startup can help you quickly develop services and programs that meet stakeholders' needs ...

More States & Government agencies listed here:

https://en.wikipedia.org/wiki/Lean_Government

Lean Government - Wikipedia

en.wikipedia.org

Lean Government refers to the application of lean production (also known as "Lean") principles and methods to both identify and then implement the most efficient ...

Why Companies expect the results Lean Product Development delivers but are unwilling to do the work?

great blog post by Dantar Oosterwal reflecting on Dr. Allen Ward - Why do organizations expect the results Lean Product Development delivers but are unwilling to do the work?

Do not try to bring lean manufacturing upstream to product development!


Allen: “I’m tired of wasting my time on companies that want improvement but won’t do the hard work to get the results.”

Dantar: ‘I can assure you that we are serious about making improvement.’

Allen: “I’ve heard that before. Call me when you know what you are asking and commit to doing the work.”

result: 4-fold improvement in product development


Allen Ward Why do Org expect LPPD results but unwilling to do the work.jpg

Documented examples of Lean Product and Process Development

Documented examples of Lean Product & Process Development can be found for:

IT industry

- Intel

(who has run internal Lean development conferences annually for at least 7 years)

c7dab-intel.jpg
ff777-cisco.png
18ff9-hplogo.jpg

Software

Sports

- Ping Golf

7b51a-ping.jpg

Motor industry:

- Harley Davidson

(when facing bankruptcy adopted Lean Product & Process development turned around company)

7701f-harleydavidsonlogo.jpg

- Toyota

d5944-toyota.jpg

- Honda

f7e55-honda.jpg

- Ford

(turned around company so no bail out taken)

1fd9e-ford.jpg

- Goodyear

a5897-goodyear.png

Suppliers:

a4932-delphi.jpg

o   Delphi Automotive Systems Rochester Technical Center

o   Denso

5cf67-donnellygroup.jpg

o   Donnelly Corporation (now Magna Donnelly)

o   Kongsberg Automotive

o   Magna

Heavy Industry

- Vermeer

69c75-vermeer.jpg

- Scania R&D Operations

(a comparable modular version)

- Atlas Copco

344e1-scania.jpg

Other Highly Suspect

70271-danaher.jpg

- Danaher

(any of their 400+ acquisitions since lean is their growth model)

- HON/HNI

777c7-honlogo.jpg

- Ariens Company

- Yanmar Diesel

e1409-ariens.jpg

- Deere & Co. (John Deere)

e0f12-deere.jpg

- Nissan

3f482-nissan.jpg

- Watlow Electric

7dbad-watlowlogo.jpg

- Lockheed Skunk Works

40688-lockheedskunkworks.jpg

- Saab Electronic Defense Systems

- Yamaha Motorcycles

799e2-saabdefencesystems.jpg

Lean Product & Process Development Results

240e5-image-asset.jpeg

Since the resurgence of LPPD (Lean Product & Process Development) it has only been applied by the most forward thinking businesses, threatening their competitors (to the point of bankruptcy as seen in the auto industry).  Several of these have stemmed from its evolution within Toyota. 

For example, Ward’s work in design automation spurred interest in finding out whether any human engineers used set based design, which he discovered at Toyota.  Companies started taking interest in these methods and Ward’s consulting.

A lean thinker himself, he noted his constraints from commercial airline routes & schedules and purchased an airplane better serve clients by improving his ability to travel between client sites.  HP’s printer division was receiving his coaching, and on the way to provide a workshop a fateful crash occurred.  It would be interesting to find out if HP still uses what they were learning.

Companies have been slow to adopt current practices, despite results available from them that eclipse conventional development practices which can be:

  • Fourfold reduction in development time & resources

  • Reducing the risk of quality problems, schedule & cost overruns, and failed product up to 10

  • Up to a tenfold increase innovation

  • Reuse of production systems & parts, slashing/dropping/felling capital costs and improving quality

 “one company piloted some of the above principles on one of their key projects and was able to reduce the project time from 24 to 16 months, with less than half the engineering changes, while meeting their quality and cost goals.”

http://www.industryweek.com/blog/lean-product-and-process-development

“It is possible to manage, standardize and continuously improve the product development process as long as there is a solid understanding of, and allowances are made for, those characteristics of the product development environment that are indeed unique.  Adler's 1998 research on the product development process has shown that achieving traditional manufacturing process improvement goals such as reducing variation, relieving process bottlenecks, eliminating rework, and managing capacity, can reduce development times by as much as 30% to 50%.” 

http://www.sae.org/manufacturing/lean/column/leanfeb02.htm

Some examples here (to be posted)